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You need to send us the serial number of your box.
After the confirmation, you have to update your card.
- Connect Octoplus box/dongle to PC
- Install the latest version of Octoplus Samsung / LG software
- Open a folder where Octoplus Box Samsung / LG software has been installed
- Run a file: updater.exe (inside Octoplus Box Samsung / LG software folder)
- DO NOT choose any options, just press "Next"
- Complete update procedure
* Developer provides support only for those phones which are on the list of supported. Not all servicing features can be applied to some supported models, due to difference of hardware / software versions.
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